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Significance of This Privacy Policy

Our Privacy Policy governs the handling of Personal Information collected from users of our websites, applications, Wi-Fi hotspots, and other digital services, as well as from individuals we interact with, including current and prospective clients, visitors to our physical sites, and others we engage with, both online and offline, in our service provision. This comprehensive approach ensures that we responsibly manage personal information across all points of contact.

Specifics You Submit

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site
Our main aim in gathering Your Personal Information is to provide You with a customised service
We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information
We will only collect record share process and store Personal Information which is needed to:
  • (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
  • (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
  • (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
  • (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
  • (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
  • a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
  • b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties
If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You
If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose
If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Framework for Using Your Data

We use your personal data for the following purposes:
  • Identification and authentication: We use your identification information to verify your identity when you access and use our Services and to ensure the security of your personal data. This is so we can comply with our contractual obligations to you.
  • Operating the Services: We process your personal data to provide the Services you have requested. This is so we can comply with our contractual obligations to you.
  • Improving our Services: We analyze information about how you use our Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the data provided to us for this purpose, so we can understand any issues with our Services and improve them.
  • Communicating with you: We use your personal data when we communicate with you, for example, if we are providing information about changes to the terms and conditions; if you contact us with questions throughout the application process; or for sending you newsletters and publications. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our Services.
  • Marketing: We use your personal data to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary or required by law, we will obtain your consent before sending such marketing messages.
  • Exercising our rights: We use your personal data to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to claims of fraud, intellectual property infringement claims or violations of law or our standards of conduct, university policies, or our terms of use.
  • Complying with our obligations: We process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, as required by law.
  • Customizing your experience: When you use the Services, we use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. It is in our legitimate interests to provide you with a customized experience.
  • Keeping our records accurate and up-to-date: This processing is necessary to comply with legal obligations and to serve our legitimate interests in efficient management and administration.
In addition, we may use your sensitive personal data for these and other purposes, including:
Statistical reporting: Information revealing racial or ethnic origin that may be voluntarily disclosed during the application process may be used for purposes of statistical reporting related to diversity and/or to comply with legal or regulatory requirements.
We may also anonymize your personal data in such a way that you may not reasonably be re-identified by us or any other party, and we may use this anonymized information for any purpose.

Third-party Cooperation

This privacy policy applies solely to our website. For external links you follow, check the respective privacy policies of those sites to understand their data handling practices.

Data Confidentiality and Security

The data collected from you might be transferred to and stored in a location outside the country. It could also be handled by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you consent to this transfer, storage, or processing. We take all necessary steps to ensure that your data is securely treated and in accordance with our privacy policy.
All information provided to us is stored on our secure servers. If you've been given or chosen a password to access certain parts of our site, it's your responsibility to keep it confidential and not share it with anyone.
However, please note that the transmission of information over the internet is not entirely secure. Although we strive to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Upon receiving your information, we employ strict procedures and security features to prevent unauthorized access.

Connecting to Other Websites

Our website contains links to third-party websites, including clients, partners, advertisers, and affiliates. Engaging with these links may allow third parties to collect or share data about you. We do not control these third-party websites and do not accept responsibility or liability for their privacy policies or data practices. We encourage you to read the privacy policy of every website you visit after leaving ours.

Data and Privacy Law Compliance

We rigorously enforce adherence to both national and international data privacy laws, placing a high priority on the secure and lawful handling of your personal information. Our commitment to these legal standards involves a comprehensive approach to data protection that includes implementing robust security measures, conducting regular audits, and continually updating our practices to keep pace with regulatory changes. This meticulous attention ensures that your data is not only protected but also handled in a manner that respects your privacy rights and promotes transparency.

Cookie Settings and Preferences

By using cookies, we can personalize and enhance your experience on our site. These cookies store data related to your site usage, which helps us improve site functionality and content. While you can disable cookies, this may limit some functionalities of our website. Visit our cookies use page for more information.

Supplemental Rules

Personal Information Use
Your personal information will be used for contractual purposes only, unless you give express consent or there is a legal basis for further use. We will not share your personal data with third parties who are not involved in the contract. Once the contract is completely fulfilled, we will block your data from further use. After the expiry of tax and commercial law regulations, your data will be deleted unless you have agreed to further use.